Last Updated: November 2025
By accessing and using the Angler's Odyssey website (fishingenthusiasts.co.uk), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your access to and use of our website, services, products, and games. Please read these Terms carefully before using our services.
You must be at least 13 years old to use our services. If you are under 18, you represent that you have your parent's or guardian's permission to use our services and that they have agreed to these Terms on your behalf.
By using our services, you represent and warrant that:
Some features of our services may require you to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.
We strive to provide accurate descriptions and images of all products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
All prices are in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice.
Digital games are provided as downloadable content or access codes. Once purchased, games are non-refundable unless required by UK consumer law. All games are subject to their respective end-user license agreements.
FS Points (Fantasy Score / Funny Score / Fortune Sparks) are in-game points with no real-world monetary value. FS Points:
Your order is an offer to purchase products or services. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
Payment must be made at the time of order. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payments are processed securely through third-party payment processors.
All prices are displayed in British Pounds (GBP) and include applicable taxes. We reserve the right to change prices at any time, but changes will not affect orders already placed.
We ship to addresses within the United Kingdom. Shipping costs and estimated delivery times are displayed during checkout. We are not responsible for delays caused by shipping carriers or customs.
Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
We offer various delivery options:
If you experience delivery issues:
Currently, we only ship within the United Kingdom. For international orders, please contact us to discuss available options. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Under UK consumer law, you have the right to cancel your order within 14 days of receiving the goods (or 14 days from the day you receive the goods, whichever is later) without giving any reason.
To exercise your right to cancel, you must inform us of your decision by email or phone. Goods must be returned in their original condition and packaging.
We will process refunds within 14 days of receiving returned goods. Refunds will be issued to the original payment method. Digital products and games are generally non-refundable unless defective or as required by law.
If you receive a defective product, please contact us immediately. We will replace the product or provide a full refund in accordance with UK consumer protection laws.
To return a product:
Note: You are responsible for return shipping costs unless the product is defective or we made an error.
The following items are non-returnable unless defective:
All content on our website, including text, graphics, logos, images, software, and game content, is the property of Angler's Odyssey or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.
You may not:
If you submit content to our website (reviews, comments, photos, etc.), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute such content for any purpose.
You represent and warrant that:
If you believe your copyright has been infringed, please contact us with:
You agree not to:
We strive to keep our services available 24/7, but we do not guarantee uninterrupted access. We may suspend, modify, or discontinue any part of our services at any time.
To the maximum extent permitted by UK law, Angler's Odyssey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits our liability for:
You agree to indemnify, defend, and hold harmless Angler's Odyssey and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination:
We may offer promotions, discounts, coupons, or special offers from time to time. These offers are subject to the following terms:
Promotional codes are non-transferable and have no cash value. We reserve the right to refuse or cancel any order that uses an invalid, expired, or fraudulent promotional code.
We make every effort to ensure product descriptions, images, and specifications are accurate. However:
All products are sold "as is" unless otherwise stated. We disclaim all warranties, express or implied, except as required by UK consumer law.
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:
If such circumstances occur, we will make reasonable efforts to notify you and resume performance as soon as practicable.
If you have a complaint or dispute, we encourage you to contact us first so we can try to resolve it amicably.
Please contact our customer service team at [email protected] or call +44 20 1234 5678. We aim to respond to all complaints within 48 hours.
If we cannot resolve your complaint internally, you may refer it to an alternative dispute resolution (ADR) provider. We are committed to resolving disputes through ADR where appropriate.
For EU consumers, the European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you may also have rights under the laws of those jurisdictions, and nothing in these Terms affects those rights.
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
Your continued use of our services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services.
From time to time, we may run competitions, contests, or giveaways. These will be subject to separate terms and conditions that will be clearly stated at the time of entry. General rules include:
If we offer a referral program, the following terms apply:
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If you have questions about these Terms, please contact us:
Angler's Odyssey
78 Angler's Quay
London, E14 9ST
United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678
Please also review our other legal documents:
Privacy Policy Cookie Policy